Guest reviews of the Atlantys Hotel
Best Western - Atlantys
Simple but nice room, large TV, comfortable bed. Nice staff, easy to park and a delicous italian restaurant close to the hotel. The breakfast was… French… The only hot dish was boiled eggs, which were out and no new was cooked? No vegan alternativs as yoghurt or milk was presented. Not less than FOUR different juices to choose from. Nice! Over all a nice hotel.
Very comfortable hotel. Rooms are very clean and well equipped. Good breakfast. However had to pay the city tax twice as receptionist did not register it on the computer when we checked it.
Everything was perfect!
A down turn however, no initiative to chase down a pair of gloves which I forgot in the room.
So the morale - great place, but be aware to have all your stuff packed, when checking out.
A down turn however, no initiative to chase down a pair of gloves which I forgot in the room.
So the morale - great place, but be aware to have all your stuff packed, when checking out.
Great hotel, we had a very good night's sleep on a comfy bed in a quiet room with good air conditioning. And the staff were extremely helpful when I left my watch behind!
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However, on our last stay, we were confronted by a female receptionist who, quite evidently, was prejudiced, judgement, and rude.
Frontline staff are the "face" of an organisation, and the lack of professionalism can, and will, affect the reputation of an organisation.
Regardless of the ethnicity of a culture, every customer has the right to be treated with respect. It is for the aforementioned reasons, we shall no longer stay at Atlantys Zenith.